Responsible Gaming

Master Poker is committed to providing a safe, secure, and responsible gaming environment for all players.

We believe that online poker should be a form of entertainment, not a means to generate income or cope with personal struggles. Our Responsible Gaming Policy outlines the measures we take to promote healthy gaming behaviors and protect our users from gambling-related harm.

Playing poker online should be enjoyable and controlled. However, we recognize that for some individuals, gaming can become problematic. That’s why we actively support responsible gaming practices and provide a variety of tools and resources to help our players stay in control.

At Master Poker, we offer self-assessment options to help users evaluate their gaming behavior. If a player feels that they may be losing control, we encourage them to reflect on their habits and make use of our responsible gaming tools. These tools include deposit limits, loss limits, session time reminders, and the ability to take short or long-term breaks. We also provide a self-exclusion feature, allowing users to voluntarily block access to their accounts for a specified period.

We take all requests for account limits or exclusions seriously and act on them promptly. Once an exclusion is in place, the account will remain inaccessible for the selected duration. During this time, users will not receive promotional materials or be able to register new accounts.

Education and awareness are essential to responsible gaming. That’s why we regularly share guidance on how to maintain a balanced approach to gaming. We advise our players to view poker as entertainment, not as a financial strategy. Never chase losses, never gamble with money you can’t afford to lose, and always take breaks when needed.

Master Poker strictly prohibits underage gambling. Our services are intended only for individuals aged 18 or older, or the legal age in their respective jurisdictions. We employ age verification procedures and reserve the right to request identification to confirm eligibility. Parents are encouraged to use parental control tools to prevent minors from accessing gaming websites.

We collaborate with leading organizations that specialize in gambling addiction prevention and treatment. If you or someone you know is struggling with gambling-related issues, we strongly recommend reaching out to professional help. Resources such as BeGambleAware, GamCare, and Gambling Therapy offer free, confidential support available globally.

As part of our ongoing responsibility, Master Poker continually updates its systems and training to ensure staff are equipped to recognize signs of problem gambling and assist affected users discreetly and compassionately.

Responsible gaming is a shared responsibility. We are here to support your journey and ensure that poker remains what it’s meant to be: a fun, fair, and responsible form of entertainment.

For questions, assistance, or more information about our Responsible Gaming Policy, please contact our support team at [email protected].